Refund policy

This Refund Policy describes Our policies and procedures for issuing refunds on the purchases made at our website namely

By making a purchase on our website you understand that you are purchasing the materials after reviewing it’s descriptions and the images which are provided in maximum possible details. Due to the nature of the products related to postal history and old documents, the condition of the products may have usual tear or damage which are obvious due the age of the product.

You are advised to thoroughly read the description and the images of the products.

Connecting Roots takes no responsibility for any such pre-existing condition of the product and will not entertain any claim whatsoever after user makes purchase on our website.

Connecting Roots, at its website will issuse any possible product returns or refunds which are exclusively covered under our “Condition of Sale”, particularly to the items which are incorrectly described or found to be not genuine as per the condition stated in “Condition of Sale”.

Under any circumstances, other than the defined Condition of Sale, Connecting Roots will not issue any Refund of Sale for the purchases made on our website.

Contact Us

If you have any questions about this Refund Policy, You can contact us:

By email: [email protected]